Bestowed Jewellers Warranty

Warranty

•Bestowed Jewellers takes great care to ensure that we only sell pieces of the highest quality, and we have reliable quality control procedures in place. However, we know that sometimes things do not go to plan. We will cover items that are deemed to be faulty for a period of 6 months after your purchase. We reserve the right to inspect and assess any items that are of concern to determine fault. If a product is deemed to be faulty you will be offered a refund, repair or exchange, to the value of the original purchase price. Please note that you must handle your jewellery with care, as we do not consider general wear and tear to be a fault.

We follow the Australian Consumer Law guidelines for warranties.

Carat is the unit of weight for a diamond. Diamonds can range in weight from a fraction of a carat to several carats. One carat equals 0.2 metric grams. A carat can be further divided into points. 1 carat equals 100 points. Therefore, a half carat equals 50 points and a 25 pointer is a quarter carat. When considering diamonds of equal quality, the larger stone will have more value.

Most rings can be resized but this is dependent on the ring style and setting of the gemstones. Generally, ladies’ rings are a size N and mens’ rings are a size R. If a ring needs to be resized, please visit us instore or contact us for a quote.

Cultured pearls are humanity’s work at duplicating what nature first started. A ‘seed’ or ‘nucleus’ (typically a round bead made of mother of pearl) is inserted into the oyster and the oyster is returned to the sea. The oyster will coat this ‘seed’ with nacre to create a cultured pearl. Freshwater pearls are also cultured. Multiple tissue seeds are inserted into a freshwater mussel. The mussel coats these seeds with nacre to produce cultured freshwater pearls.

Created gemstones are man-made. They are grown in strictly controlled laboratory conditions to recreate the brilliance of rare natural gemstones.

Total diamond weight of all of the diamonds set into the applicable product.

Yes, we offer an instore engraving service. Please visit us instore or contact us for a quote.

Yes, we are happy to offer a layby payment plan instore. Our normal layby terms require a 25% initial deposit, and regular payments of the balance within 3 months of the original transaction date. See instore for further details.

Yes, we are experts in both jewellery and watches repairs. Please present your item/s to any of our friendly team in-store and we will be able to provide you with an estimate for the repair.

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We are unable to accept international orders.